The retail sales floor. The fun stressful frantically dynamic heart of any retail businesses. The deal gets done. The pure joy! But who gets credit for the sale? Before I dig in – compensation is a very tricky landscape. I…

COVID has brought the eCommerce conversation front and center. No more dancing around it. No more putting it off because it is scary – unknown, not the “way” you operate. Embrace it! As someone that has been part of the…

Cyber Monday online sales globally are on pace to rise 12% above last year to $30 billion (from $26 billion last year), according to Salesforce research emailed to Retail Dive. In the U.S., the day’s digital sales are expected to…

To ecom or not to ecom. A modern retail version of Hamlet. To ecom – but at what cost? Ripped from the headlines: “Walmart’s e-commerce unit is projected to lose $1 billion this year on as much as $22 billion…

A recent article in CNBC highlights an announcement by Wayfair. Wayfair on Tuesday announced it will be opening its first full-service store at the Natick Mall in Natick, Massachusetts, which is managed by Brookfield Properties, in early fall of this…

Quite the achievement by Shopify! Love the progressive and forward thinking with their platform. I am sure there are many more great quarters to come. „We made history in 2018: no other SaaS company has crossed the $1 billion-dollar revenue…

Wow – now isn’t this interesting. Walmart.com launches a white-label MoDRN furniture line-up. I remember years ago when brands scrambled when their products „magically“ appeared on Walmart.com via marketplace arrangements. With the $20 – $899 price-points – I see this…

A few weeks ago I had the privilege to sit with Anne Flynn Wear from FurnitureToday; discussing the evolution of eCommerce in home furnishings. Having begun our furniture eCommerce journey almost 20 years ago this month, it was a great…