Are you engaging your staff? Meaning – is your store staff and web staff actively participating and invested in your omnichannel efforts? Go into any physical retailer, find the first salesperson and say, “I have a question about the product…
Shop yourself. A statement I use frequently as I’m engaging with retail leaders at all levels. ALL LEVELS. CEO to floor manager to sales associate. When is the last time you personally experienced your “omnichannel experience”? Visit your website and…
High Point Fall Market just wrapped this week, and the buzz was how retailers are gearing up for a phenomenon called revenge shopping this holiday season. This is where consumers make up for lost time with increased spending. Consumers plan…
Come see RetailSystem President and COO Jesse Akre Saturday Oct. 16 in the HFA Resource Center (First floor of Plaza Suites, at 1-527) Saturday October 16th 1:00pm – 2:00pm 3 tips to help you boost your eCommerce success Jesse…
Retailers need to act like consumers when it comes to setting strategy and expectations for their retail business. Too many fall to old ways or forget about the iPhone they were just shopping on. Check out the latest interview in…
Great RetailSystem + WebSystem article in Interiors Monthly (Part 1 of 2). I field several questions about how retailers view the web and their posturing towards change yesterday and today. “Retailers also need to have dedicated staff or both online…
Google Ads Releases Details Around the $340m Credit for SMBs As a furniture retailer – have you spent on Google Ads: 10 out of the last 12 months in 2019 AND In January and/or February of this year You could…
COVID has brought the eCommerce conversation front and center. No more dancing around it. No more putting it off because it is scary – unknown, not the “way” you operate. Embrace it! As someone that has been part of the…
If it is important to you – you will always find time. Think. So true in our lives. So, now put on the business hat. During a recent conversation with a group of dealers – several made the comment “I…
Another fantastic Vegas Market! As with every market, conversations with great people to digest, reflect on – and act. A hot topic yet again, “How do I “do” online“? Traditional retailers continue to struggle with this, what “it” is –…