Catch my latest Webinar with the HFA team! Connect with Customers and Exceed Their Expectations Every Time “Customers expect a smooth and satisfying journey from shopping to purchase to delivery to service. Don’t fail them at any step along the…

As a retailer you have spent a lot of money over the years making your stores – “stores”. You have the store itself and the associated costs (Rent/Lease/Insurance/Utilities/Taxes etc.). You then have the fixture expense for the store. The lighting….

It’s late in the fourth quarter football fans. The home team is down by 6 with 4 seconds on the clock. There are no timeouts remaining and 40 yards to go. This last play will determine the game. Man do…

How many people do you know that are one Google search short of a PhD? They seem to everything about everything on a given topic. After all it’s on the internet so it is correct, right? There is nothing wrong…