Last week I was on a call with a furniture retailer. A couple locations, not large by any means – but not tiny either; “been in business for over 60 years”. What stated as a “got a minute” type call…
So, we are often asked; “Jesse, what are dealers doing online?”. Not are they doing eCommerce (well maybe that too) – but more along the lines of Digital Marketing. You know – that scary unknown that to most is voodoo…
As leaders – unfortunately there are less then rosy days. Yes, it is not all golf courses and lake views from the boat of choice. Of all the days however – the days that seem to cause the greatest level…
As a consumer – we are always concerned when we order that which requires delivery. We call it the last mile in home furnishings – but it really applies to any item that we (the consumer) have that set “level…
Like many of our readers I am a frequent market “participant”. At markets – I have had the fortunate experience to meet with countless retailers and manufacturers over my 20+ years in the home furnishings industry. At High Point…
A recent article in CNBC highlights an announcement by Wayfair. Wayfair on Tuesday announced it will be opening its first full-service store at the Natick Mall in Natick, Massachusetts, which is managed by Brookfield Properties, in early fall of this…
Don’t you just love it when someone starts telling you about a retail success story – only to find out it is a retailer that has 1000’s of employees and deep capabilities. I challenge you to not dismiss due to…
It’s late in the fourth quarter football fans. The home team is down by 6 with 4 seconds on the clock. There are no timeouts remaining and 40 yards to go. This last play will determine the game. Man do…
“To price or not to price, that is the question”. It sounds like a modern version of Hamlet, but this time spoken by a traditional retailer. And it is time for retailers to face change rather than run away from…
While there are many great business books, one that still stands strong is Good to Great by Jim Collins. If you haven’t – worth a couple reads. While the examples are somewhat dated – the principals are fundamentally spot on….